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8:30AM - 6PM
5505 Garden Grove Blvd, Westminster
Credit Unions
“I want to recognize Marc Wilkins for the exceptional service he provided regarding my auto loan. He went above and beyond to ensure everything went through smoothly. He’s an outstanding employee, and I hope this feedback is shared with him. Thank you!”
“Eagle CCU has been a wonderful experience over the years with 2 Auto loans, checking and Savings. I have had nothing but great service since applying for my 2nd loan in 2023 to today phoning in for some service questions with Ashley Kane, she was professional and very helpful.”
“I go to the branch in Seal Beach. All the employees are very friendly and are able to answer all the questions in a timely manner. They treat me like family. Debbie, the manager, will explain in detail something that I don't understand!”
9AM - 5PM
15432 Newport Ave, Tustin
Credit Unions
“I normally have a wonderful experience at this SchoolsFirst location in Tustin on Newport Ave. Out of all the locations I’ve personally visited, this one has always been my favorite because of the welcoming atmosphere.
Two employees who consistently provide outstanding customer service are Kassidy and Jackie. Every time I walk in, they greet customers with a smile and make you feel genuinely welcome. Their positive attitude really makes a difference and keeps me coming back.
On Monday, March 9 around 2:40–3:40 PM, I came in with my 14-year-old son to show him how to make a deposit. While Jackie kindly directed us to the line, I noticed that the experience at the customer service desk was a little different than usual. There were four employees present and none of them but one greeted us or acknowledged us as we approached, even though they were not assisting other customers at the moment.
Customer service and simple greetings go a long way, especially when customers remember their experiences.
One employee named Evelyn did greet us and was very kind. I really appreciated that, especially since she was a new face to me. Her friendliness stood out. So I made sure I went to her Line.
I want to give a special shout-out to Kassidy, Jackie, and Evelyn for their professionalism and welcoming attitude. Because of employees like them, I will continue to come back to this location.
I share this feedback simply because this branch normally sets such a high standard, and I believe there is always room for growth.”
“I had an excellent experience with NuVision, and I truly appreciate the outstanding customer service I received throughout the entire process. Michelle, Herman, and Erie were all incredibly helpful, professional, and attentive. They each went above and beyond to make everything smooth, stress-free, and easy to understand.
Michelle was knowledgeable and patient, taking the time to answer all my questions thoroughly. Herman provided exceptional support and made sure I felt confident every step of the way. Erie was equally amazing—friendly, efficient, and genuinely committed to providing top-tier service.
It’s rare to find a team that works so well together while making customers feel valued and cared for. Their professionalism, communication, and dedication really stood out. I highly recommend NuVision to anyone looking for excellent service and a team that truly puts customers first.”
9AM - 5PM
655 S Main St Ste 240, Orange
Credit Unions
“The Credit Union of Southern California has been an absolute pleasure to work with, and I can confidently say this is one of the best financial institutions I’ve ever experienced. From the moment you walk in or reach out, you’re treated like a valued member rather than just another account number. That alone sets them apart from many traditional banks.
The staff is consistently friendly, professional, and genuinely helpful. Every interaction I’ve had—whether in person, over the phone, or online—has been smooth and reassuring. They take the time to listen, explain options clearly, and make sure you fully understand what’s happening with your finances. There’s never any pressure, just honest guidance.
Their customer service goes above and beyond. Questions are answered quickly, problems are resolved efficiently, and you can tell the employees truly care about helping members succeed financially. It feels like they are working with you, not just for you, which builds a lot of trust.
The products and services offered are excellent as well. From checking and savings accounts to loans and other financial tools, everything is straightforward, transparent, and competitively priced. There are no surprise fees or confusing fine print, which makes managing money far less stressful.
I also really appreciate how modern and convenient their systems are. Online banking is easy to use, reliable, and well designed. It’s clear that they invest in both technology and people, creating a great balance between convenience and personal service.
Overall, the Credit Union of Southern California truly lives up to its reputation. If you’re looking for a trustworthy, member-focused financial institution that treats you with respect and care, I highly recommend them. This is how banking should be done.”
9:30AM - 5PM
1918 W Chapman Ave #100, Orange
Credit Unions
“I have bank there over 30 years and never had a problem. I'm always in and out within 5 minutes. No matter which teller I get, they all have gave me excellent and fast service. I cant think of and Bank or CU that compare with there excellent service.”
“I don’t normally write reviews but I want to take the moment to share an incredibly heartwarming experience I had at Navy Federal, specifically with a banker named Becky. I’ve never been to this bank before I just stopped on my way home from my prosthetic appointment.
I am an above-the-knee amputee, and I was having a particularly rough morning when I walked in. You truly never know what a person is going through, but Becky’s warmth and kindness completely turned my day around.
She noticed me, treated me with the utmost respect, and was just incredibly sweet. During our interaction, she shared that she has a family member who is also an amputee. That small, genuine connection and the lovely conversation we had made me feel so seen and comforted.
It’s rare to find customer service that feels this human and compassionate. Just that little bit of conversation made me feel so much better and genuinely made my day. Navy Federal is lucky to have someone like Becky representing them. Thank you, Becky, for your kindness it meant more than you know!”
“FPCU is the best! Their customer service is out of this world. Ive been with them for a very long time. I got a great deal with a car loan with a very low interest rate. Way better than the dealership. I recommend FPCU to be your primary bank.”
“We always find the staff welcoming, courteous, very helpful and knowledgeable. We have never been disappointed with the advice and encouragement we have been given.”
“The team of guys here are always friendly, helpful and knowledgeable. They always greet me and help with my banking concerns. It is nice to be a member at a place that seems to care about their customers.”
“Upon my husband's passing, I needed to deal with his finances at Financial Partner. Neicy helped me to close out an account in a timely manner & not be charged extra fees. It meant alot to me to have one less headache and the assistance of this kind man. I still have my own acct. with them and look forward to doing business with them in the future.”
9AM - 1PM 1:45 - 5PM
3101 W Sunflower Ave, Santa Ana
Credit Unions
“They are super nice friendly people especially Johnny Canizares He will take care of you all the process. The rates are fantastic but the service better. So don't hesitate to go and ask for johnny. I am so happy with them”
“Very grateful for the help and support from Iliana Montano. She made this process go by smoothly and walked me through every step of the way. I appreciate being able to communicate with her directly, it made the process easy. I would highly recommend this credit union and recommend working with Iliana. Thank you for everything ☺”
“Staff is super friendly and knowledgeable. I've been a member for years. I'm not sure why these bad reviews are posted but this is an amazing credit union. Their hours are open late 6pm not sure another credit union is open that late.”
“I love coming to this branch, the staff are so knowledgeable and professional they even remember my name before I set down, I have mentioned to my family about how great this credit union is”
“Excellent customer service! BLANCA GUZMAN the representive was efficient in security procedures. I was particularly impressed by her thoroughness in asking security questions to verify my identity.”
“Been a member but today was my first time visiting a self standing branch and I just wanna thank Blanca at the Garden Grove location for making my banking experience so personable and comfortable. Thank you Blanca for your excellent customer service!!”
“Fernando and Arianna were incredibly helpful and kind throughout our auto loan process. They stayed past closing time due to an unexpected issue and still handled everything quickly and efficiently. Even though my fiancée and I felt bad for the delay, they reassured us and never made us feel like it was our fault. Their level of service and friendliness remained consistent all the way through.
Arianna was very welcoming and easy to talk to. She was communicative, honest about the situation, and kept us informed every step of the way. We truly appreciated how approachable and supportive she was during the entire process. We also had a wonderful conversation with her while we waited for things to be resolved.
Fernando went above and beyond. He was extremely patient, knowledgeable, and dedicated to making sure everything was handled correctly. He took the time to clearly explain each step, worked through the issues with care, and made sure we understood exactly what was happening and how to move forward.
Overall, we are incredibly grateful to both Fernando and Arianna for their dedication and outstanding service. Thank you both for going above and beyond to help us, it truly made a difference.”
“It can be hassle getting to a live human being on the phone -- but that's the unfortunate reality with so many businesses these days. But the SDCCU tellers and staff are consistently responsive and friendly and willing to be helpful.”
“I've been working with Vanessa Nunez on setting up several CDs over the last couple years, and she's always been really great at helping me find the right options, I feel like I made a good choice getting a membership here.”
“My needs were extensive and time sensitive. Patty Sanchez helped me to understand all my options and how I could move funds around to benefit my family. Good people work here!”
“Banking at American First Credit Union is always a wonderful experience. They are friendly, efficient and provide all the banking services you need. I have banked at credit unions for over 50 years and American First is one of the very best.”
“I came in today to set up an account, through the whole process Mina was amazing. She explained the different accounts they had, she was very informative and professional. Two thumbs up go and see Mina . Thank you Mina!”
“This credit union has been amazing! Staff is great and Jocelyn Sanchez has went beyond and above to help me refinance my vehicle! I recommend this place to everyone!”
8:30AM - 4:30PM
1901 E Alton Ave Ste #130, Santa Ana
Credit Unions
“I would recommend this location to BCU members. It was nice to see a familiar face at BCU at Edwards Lifesciences in Santa Ana. Larissa was able to assist me and my son (who is in another state) with a couple of transaction that I didn’t feel comfortable doing at an ATM machine. This location is accessible to BCU members, non-employees or employees of Edwards Lifesciences.”
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“This is the only NFCU in the area so the bank itself can get a little crowded and depending on the time and day you go, you can have trouble finding parking as this NFCU is located in the back of a shopping center. I've only ever went inside once but it was clean, the clerks were nice and super helpful. There's two ATMs outside and I've never had any issues with them. Lately they've had cobwebs on them so I wish they could wipe those down every once in a while but it's exposed to the elements so it's to be expected.”