Niles Pharmacy offers fast and friendly service in a great location. The staff is consistently polite, efficient, helpful, and professional, even when the place is crowded. They utilize text notifications for ready prescriptions. While parking can be difficult and the pharmacy lacks its own dedicated pickup parking, wait times are often short, with medications frequently ready in 10 to 15 minutes. The staff is noted for being impressive and attentive, assisting customers personally and handling situations well.
Love Kaiser Niles Pharmacy always Pretty quick and Friendly
December 2025
Always a decent experience here. It can get busy, but the staff is always great regardless of how rude and crazy the members get with them unnecessarily. I gave it four stars because of the staff.
October 2025
Always friendly & helpful at this pharmacy. Wait times are usually not too long; shelves are usually well stocked with OTC items. Helpful service is the most important thing to me
