O'Reilly Auto Parts store #2728 in Fremont, California offers a wide range of auto parts, tools, and accessories, as well as convenient services like free battery testing, wiper blade & bulb installation, and Check Engine light testing. The store also resurfaces brake rotors and drums, and provides a Loaner Tool Program for customers. The reviews praise the store's helpful staff, with particular mention of Kevin and Diego, who provided excellent customer service. Customers appreciate the staff's patience in assisting with installations and answering questions, even for those not making a direct purchase. While the prices are described as competitive, some reviewers note they are higher than online retailers, by around 20-40%. The inventory and quality of parts are praised, though one reviewer had to make a return visit due to a forgotten order. Language barriers were also cited as an occasional issue for Spanish-speaking customers. Overall, the O'Reilly Auto Parts store #2728 is well-regarded for its wide selection, quality parts, and helpful staff, though pricing and language accessibility could be improved.
Update: I went back in today because my check engine light came on AGAIN!! 🙄 This time Daisy helped me out and she was delightful! Great job hiring!!
This shop consistently delivers exceptional customer service. Shout out the Christian who was so kind to help me out today. Keep up the great work.
July 2026
Christian at this store helped me so much! He was knowledgeable and took care of my tail light for me. Very grateful for his quick service and help! Come here!
June 2026
Exceptional service here. One of the staff members here, I don't know his name, was super helpful - jumpstarting and replacing our car's battery after it died. If it wasn't for him, we'd probably still be stranded haha. Amazing people, highly recommend
