Technology Credit Union is recognized for its friendly and helpful staff who create a welcoming atmosphere for members. Customers often feel valued, with many noting that regular staff recognize them, enhancing their banking experience. The personal touch of sitting at a desk with tellers, rather than standing at a counter, adds to the positive environment. Many customers appreciate the advantages of banking with a credit union over traditional banks, highlighting the lack of excessive fees and the availability of many free services. Members enjoy lower account balance requirements and the ability to vote on administrators, emphasizing the member-owned nature of the institution. While most experiences are positive, some customers mention issues with the location being far south and limited parking. Nevertheless, the professionalism and knowledge of staff members, such as Kenneth Morales and Ahmad S. Azizi, have received commendations for their ability to address customer needs effectively. Overall, Technology Credit Union stands out for its dedication to customer service, making it a preferred choice for many who seek a supportive banking experience.
I had a great experience at Tech CU, Fremont. Kenneth Morales made the whole process a breeze. I can't recommend him enough. He was was very knowledgeable, communicated promptly, answered all my queries and made sure I understood the process. And he is also very courteous and personable.
November 2023
Kenneth Morales is a professional of the first order. When my family and I went to see him to help deal with a very tricky (and tragic situation) he was there to gently guide us through the needed processes. Thank you Kenneth, your help was much appreciated.
May 2023
Opened my account in 1997. Didn't have a need to bank with any other major bank. TechCu has provided an experience no other banking institute can match. Thanks ?
