Macy's, the Great American Department Store established in 1858, offers a wide range of products, including top fashion brands like Ralph Lauren and Calvin Klein, as well as housewares and furniture. At the Rogue Valley Mall location, customers appreciate the extensive selection and the opportunity to see and feel clothing before purchasing, which helps avoid return hassles. Many shoppers express their satisfaction with the store, mentioning a desire to return despite longer travel times. Notable employees, such as Efren in customer service and Rudolfo in jewelry, are praised for their friendly and helpful demeanor. However, some reviews indicate that the store could benefit from updates, as its appearance feels dated. Overall, Macy's provides a positive shopping experience with quality service and a good variety of merchandise.
Love this Macy's! Everyone is so helpful and pleasant, unlike other ones I've been to. Always fully stocked with plenty of merchandise so it's easy to locate what you need!
February 2026
Had such an amazing experience at Macy's Men's. I hate mall but brought my son and Steven helped us around store. He was on top of his knowledge of sale side and very professional as well as personable!!!
January 2026
I came in shopping for my girlfriend and Crystal was such a great help and really made the whole process so much easier.
