Never been greeted by staff downstairs near the registers. They gather and seem to have cliques. But some of the staff on the second floor working the shoe department greet you with a friendly hello. Love the staircase and plants too!
October 2023
Friendly staff and clean store. Unfortunately, im giving it a 4 star due to the merchandise in the store. Seems limited compared to other REIs I've visted in Sacramento and bay area.
June 2023
This store has incredibly friendly and helpful employees! ..specifically Sam, who was so very willing and eager to help me find the perfect running shoe. It really meant a lot. He was patient and I could ask any questions and he was present the whole time! Thanks again!