Tesla Sales and Service Center is known for its friendly and understanding service team. They go above and beyond to provide excellent service, even in challenging situations. Customers have praised the professionalism and communication of the staff, especially when handling repairs like windshield replacements. The center is also accommodating, as seen when a salesman helped with a battery replacement on a Saturday. Overall, the center offers a caring and efficient experience for car service needs. The staff, including Santiago and Rueben, are helpful and keep customers informed about their vehicle repairs. The center provides loaner vehicles, allowing drivers to attend events or go about their day without renting a car. Customers have had positive experiences with the staff’s professionalism and customer service, making the visit smooth and reassuring. Though prices for checking can be steep, the center is convenient, with nearby stores for snacks. The process is simple, often done via the app, and the team makes delivery and repairs easy for Tesla owners.
I ordered and picked up a part for my Tesla. The guys were nice but they don't have a dedicated parts person there so I had to wait for customers being written up for vehicle service before I was able to have someone bring me my part.
May 2026
The Tesla customer service in Fresno Burl Ave He was very helpful for my questions about the adapters NIMA and teaching me how to change the adapters NIMA for different charging needs . I thank him again !
April 2026
Super happy with quality of service, Reuben was personable and welcoming. I’m looking forward to the next time I need a service!
