The UPS Store #2118 in Fresno is known for its friendly and helpful staff. Customers appreciate the expert packing, shipping, printing, and document finishing services offered. The store provides a mailbox for mail and packages, as well as notary, shredding, and faxing services. Many reviews highlight the excellent customer service, especially praising the manager, who is described as friendly, patient, and making customers feel special. Even during busy times, staff members work quickly and with kindness, creating a welcoming atmosphere. Customers often visit not just for services but also to enjoy conversations with the staff, who are seen as friendly and caring. The store is locally owned and operated, located in the Mission Village Shopping Center at the corner of Shaw and Fresno. Overall, the store is recognized for its helpful staff, efficient service, and a warm, respectful environment.
The two ladies in the office are always friendly and willing to help. That alone is important to the elderly! I also made it home in that terrible traffic, thanks again for your help!
May 2026
Being 80+ years old, I've found the employees always so helpful with anything presented to them. They're friendly, fast and efficient! The store is bright, well stocked, with everything clearly presented. The ladies have never failed to help me with anything technically needed! Definitely, my kind of store.
April 2026
Gracie was extremely helpful and patient in helping me ship a care package to my son who's currently deployed.
