The Xfinity Store by Comcast in Fresno, CA, offers a range of services including Mobile, Digital Cable TV, High Speed Internet, Home Phone, and Home Security. Customers can also make payments and pick up or exchange equipment. The staff is generally knowledgeable and helpful, with many customers praising their quick and efficient service. For example, staff members have gone above and beyond to assist with phone and WiFi setup, including switching over multiple lines and guiding customers through the process. Repairs and upgrades are quick, with some customers receiving new SIM cards or updated phones within minutes. The store also provides assistance with choosing new phones; a sales specialist was able to recommend a suitable device, set it up, and extend discounts. While some reviews mention long wait times and limited staff, customers appreciate the staff’s willingness to help and their efforts to provide good service. Overall, the store is a convenient place for subscribing to Xfinity services, making payments, and resolving technical issues.
We were taken care of in a timely manner and the staff was very nice and helpful
May 2026
Michelle Resendez was amazing! She was immensely help the entire process through. We ended up getting our 2 lines moved over from Verizon to Xfinity with new phones and adjusted our internet package thanks to her! Would absolutely recommend that Xfinity store specifically due to how amazing she was!
March 2026
I went in to get my father's service reconnected. The transaction was pleasant and smooth.
