“We had such a great experience at Best Buy thanks to Andy from TCL and his manager, Joshua Arellano. Both of them went above and beyond to help us find the right TV for our setup.
We came in needing a TV that would work with a specific mount we already had, and Andy took the time to really understand our situation. What stood out the most was his honesty. Even though it meant he wouldn’t get credit for the sale, he still showed us a different brand that would fit our mount perfectly. Because of that, we avoided having to spend extra money on a new mount and installation.
It’s rare to come across someone who is that genuine and focused on helping the customer instead of just making a sale. We were honestly a little disappointed we couldn’t give him the credit for the purchase, but incredibly grateful for his guidance and integrity.
Joshua Arellano clearly runs a great team. His leadership shows through in the level of service and professionalism we experienced, and it made a big difference during our visit.
We truly appreciate the outstanding service and will absolutely be referring Andy to anyone looking for honest, knowledgeable help when buying a TV. Thank you both again!”
Computers
Computers
“We had such a great experience at Best Buy thanks to Andy from TCL and his manager, Joshua Arellano. Both of them went above and beyond to help us find the right TV for our setup.
We came in needing a TV that would work with a specific mount we already had, and Andy took the time to really understand our situation. What stood out the most was his honesty. Even though it meant he wouldn’t get credit for the sale, he still showed us a different brand that would fit our mount perfectly. Because of that, we avoided having to spend extra money on a new mount and installation.
It’s rare to come across someone who is that genuine and focused on helping the customer instead of just making a sale. We were honestly a little disappointed we couldn’t give him the credit for the purchase, but incredibly grateful for his guidance and integrity.
Joshua Arellano clearly runs a great team. His leadership shows through in the level of service and professionalism we experienced, and it made a big difference during our visit.
We truly appreciate the outstanding service and will absolutely be referring Andy to anyone looking for honest, knowledgeable help when buying a TV. Thank you both again!”