Costco Pharmacy receives consistently high praise for its pharmacy services, with reviews noting great customer service and professionals who go above and beyond. Customers report that the pharmacy team fulfills prescriptions in a reasonable time, calls doctors directly to make it happen, and is always available to talk to a person without delays. Good prices are also highlighted. The broader Costco store is described as great, but extremely busy and always packed. The parking lot is frequently criticized as horrendous, small, and shared with other businesses, making it challenging to find a space. Inside, the store can feel like a zoo. The food court is often a disappointment, noted as busy, not that clean, and with drink syrups frequently empty. While most employees are helpful, there have been isolated mentions of unprofessional behavior, such as employees being distracted by personal phone calls.
Excellent customer service. Great value. We love the refill reminder texts and the updates received when the prescriptions are filled. Highly recommend.
February 2025
Great all around service and the value you would expect from Costco.
October 2024
Very crowded. Free air for car tires. Self check out okay, but less good than Sam's. No red onions. No one gallon milk like Sam's.