Costco Tire Center is known for its friendly and helpful staff who genuinely care about customers. Employees are patient, kind, and willing to assist with choosing the right tires, making sure they fit properly. Customers appreciate the honest opinions provided about repairs and replacements, with staff prioritizing the customer’s needs over just selling tires. The technicians are thorough, ensuring that tire pressure is correct and explaining what is going on with the tires. Despite some long wait times, customers feel confident in the quality of service they receive. The team is quick to help in urgent situations, such as fixing a nail in a tire on the same day. Additionally, the store offers useful information about tires and convenient online purchasing options, including delivery services. Overall, customers find the service at this Costco Tire Center to be reliable, caring, and professional, making their experience positive even when waiting can be lengthy.
Just curious. One of Our two year old tires from the Fullerton center had a slow leak. To our surprise the leak was caused by a repair patch. Problem is we don't recall having a tire repaired. They couldn't make the repair because they didn't do the repair. No longer made that tire so we bought four new tires. Just saying.
September 2025
Ordered tires online and scheduled appointment in person. The service person who was assisting me was very unprofessional and rude. Giving them 2 stars for good price, and 0 for customer service. For the manager: Service technicians are not doing favor by performing work, customer are paying for it.
August 2025
Patched my tire that I dropped off and went to pick up after an hour or two and they offered to put it back on my car for me had me out of there in 20 minutes
