The Home Depot in Fullerton, CA, is a store that offers a wide range of products including tools, appliances, outdoor furniture, and building materials. Customers appreciate the friendly and helpful staff, with some employees going out of their way to assist, such as helping with product selection and loading large items into vehicles. The store is praised for its honesty and good customer service, with instances of staff returning lost belongings and resolving issues professionally. Online ordering and in-store pickup are smooth and efficient. However, some reviews mention poor service, with employees lacking product knowledge and being unable to locate items, leading to frustration and lost sales. Overall, many customers find the staff helpful and trustworthy, making the shopping experience positive, although there are occasional lapses in service quality. The store is seen as a helpful resource for DIY projects and home improvement needs, with staff committed to assisting customers and fixing issues promptly.
Shout-out to the gentlemen in the lumber department! SOOO nice and helpful. They really went out of their way to save me and the repair I needed to do for my job! Thank you!!
March 2026
Hard to find staff members to help you . They Need to have call buttons for Help - at least per trade section .
January 2026
For me it has been always a good experience store staff very helpful no waiting line to pay.
