Michaels is a craft store that offers a wide variety of supplies for those looking to express their creativity. The store features a large selection of art supplies, fabric, yarn, scrapbooking materials, and tools for DIY projects. Customers appreciate the store's range of products for all occasions, including summer celebrations, weddings, and holidays like Father’s Day and the 4th of July. Some shoppers have shared positive experiences, particularly with custom framing services. Staff members are often described as kind and helpful, assisting customers in choosing frames and colors. However, service can be inconsistent at times. Some customers have reported issues with the store's reception and difficulties in obtaining help when needed. In particular, one customer faced challenges with coupon usage, leading to frustration during checkout despite ultimately receiving assistance from a manager. While some customers find great value in the craft supplies available and enjoy using them for workplace decorations and personal projects, others have expressed dissatisfaction with the store's organization and staff availability. Overall, Michaels remains a popular destination for crafting needs, though experiences may vary by location.
