The United States Postal Service office at 1920 W Commonwealth Ave provides essential mail and package delivery services to every address. The location is actively recruiting for various positions. Customer experiences at this branch highlight both consistent strengths and occasional issues. Many reviews praise the staff, describing them as professional, attentive, courteous, and caring. One employee notably provided exceptional service by proactively correcting a wrong address on a package, saving time and money, and doing so with politeness. Customers frequently report efficient service with no long lines or significant wait times, allowing for quick transactions. However, some operational problems are noted. A significant inconvenience occurred when a package drop-off slot was jammed, preventing use until staff assisted. Furthermore, while the regular letter carrier is commended for professional handling of mail and parcels, a substitute carrier exhibited poor delivery habits, including throwing a parcel, which negatively impacted the customer's experience. Overall, the staff's efforts and professionalism are appreciated and make the post office experience more reliable, though attention to equipment maintenance and consistent delivery standards is needed to ensure a seamless service for all customers.
I am an ebay seller and come in almost every day. I have had an amazing experience. Never had to wait most I waited was 5 min...I usually come in before 12pm...
June 2021
We found a wallet in an uber and turned it into the post office. The person that it belonged to never received their wallet. Just posting this as a warning...if you find a wallet, and can personally return it, please do so, or give it to law enforcement.
April 2021
Came here to send a package, first time too. I came in the morning when they opened and it went by so fast. She weighed my bag, gave me a box, tape, and a label for the address I was sending it too. No complaints.
