Appliances in Garden Grove, CA

“If you like to repair your own appliances this is the first place to go for parts. The staff are friendly and knowledgeable. Do your self a favor and call them for your appliance needs.”

“I stumbled on this place after having a not so pleasant experience with another guy. My dryer had not been igniting and needed someone to come and fix it without trying to sell me all the bells. Sean came out the same day to see if I needed a new dryer or if he could fix it. Unfortunately I did need a new dryer and he showed me a few that I could purchase from them. He told me to shop around to see if I could find a better price elsewhere and didn't push me to buy anything from him. The efficiency, honesty, and level of service he provided left me feeling like I was in good hands. The very next day he delivered me a brand new dryer and installed all within the span of probably 40 minutes. If I didn't have an upstairs unit he probably would've been quicker! Overall I cannot recommend appliance world and their staff enough. If anything ever breaks in this house again, I know who I'll be calling.”

“Great customer service.
Dryer didn’t turn on after it was installed. They quickly took it back to the shop and quickly did whatever “fix” it needed and returned within the hour. Very friendly and professional!”

“I recently visited the Garden Grove home Depot and to say I was sorely disappointed is the understatement of the year. I was greeted by a very nice young man as soon as I arrived. I believe his name was Tommy, Within seconds of my arrival after being greeted, I'm assuming a manager approached this young man who berated him terribly for not greeting me. I was in shock that a manager or whoever she was would speak to an employee this way! Especially for accusing him of not greeting me, when that was not the case! I was appalled to say the least. She never directly spoke to me or greeted me just ignored me while accusing an employee of false behavior. Very unprofessional. As the next day approached I returned to this home Depot to exchange an item. I walk in the entrance exchange my item and pick up a few more things. I see a young man walking around with a cart so I ask him for assistance, I requested his attention several times, I guess due to his music playing on a small speaker in the he cart he was pushing around he could not hear me! Come to find out to, his name was Jared. So frustrating. I returned to this page just to inform people who this actually was. I knew he was an employee by his orange apron. I get to the front of the store no one to help me check out but all the cashier's speaking Spanish to each other completely acting like we customers don't exist. Such a sad situation what had become of this Home Depot! Tommy is the only reason I will drive from Huntington Beach to shop here! Well done Tommy, Thank you for making me feel noticed and valued, maybe other employees can see your performance and take note!!! I appreciate your patience in not making me feel rushed and your expertise knowledge!I changed my two star rating to five and these are a reflection Tommy's customer service skills. I sure hope Tommy continues to be an employee of Home Depot,if for any reason I don't see Tommy to help me, honestly I can say I will not return to this exact Home Depot location! I hope you promote this young man! He deserves a least a pay raise!!!”