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“I’m writing a review for Daisy and Joel.
They were really nice and helpful. I cancelled my phone service a few months back and have been having issues accessing my account and my last phone bill (which was 4 to 5 months to ago). I have been back and forth with customer service on the phone and even at another store T mobile store who said they couldn’t help me and could only access the last three months and could not go back any further.
Joel said the store could helped me and checked me in. After that Daisy helped me and she was so patient. She called customer service and took the time to see if there was anything they could do. The rep said because I’m no longer a customer they couldn’t email me my bill but they could send it through the mail.
I am so grateful as I’m trying to get reimbursement for paying my phone off. Thank you Daisy, you were so helpful and kind!”
“Excellent service . Switch from AT&T to boost and the process was fast and easy thanks to the guy and he helped me transfer all my data from the old phone to the new one.”
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“Just had the nicest experience with Lam who was patient and immediately came to help me with setting up my phone. Extremely knowledgeable, in my opinion the best T-Mobile store in the area”