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“Super happy, very good service in this store if they help, my phone had a virus ? and the boy was very attentive and cleaned my cell phone. Come to this store, thank you.”
“Great service. I had a Verizon bill issue and Ashley was very helpful. She guided me through 5 phone transfers with customer service, trying to find the right person to talk to. The issue was resolved. It took some time but I walked away with my bill cleared out.”
“I never really come here for cell phones but I will admit the retail worker is friendly, is honest, and this place provides good prices for getting a cellphone upgrade when you switch to a new line. I don't like where the location of this retail is as it's quite ghetto and could use a new touch up. But if your looking to get a cellphone I recommend it here 7/10 (in my opinion)”
6:00 AM - 5:30 AM
200 Sandpointe Ave, Santa Ana
Internet Service Providers
“Excellent customer service! Very friendly, always welcoming with a smile, and made the entire experience enjoyable. Professional, helpful, and easy to work with. I highly recommend them and look forward to working with them again.”
“Bought a new phone today. The staff here made it quick and painless. My dad bought a phone at a different store and he said it was like buying a car. This was nothing like that. It was easy and they were all very friendly”
“I would like to sincerely express my appreciation to Luis, the manager at the Santa Ana branch, for his outstanding support and professionalism. Although my issue occurred at a different branch and was not his responsibility, he still took the time to listen to my concerns and genuinely made an effort to help resolve the situation.
I truly appreciate his willingness to help, his professionalism, and the care he showed throughout the process. His support made a significant difference, especially when I felt that my concern was not being properly addressed at the other branch. I am very grateful to Luis for going above and beyond to help me.”
“T-mobile is t-mobile but they never have the screen protector replacement that I spend a bunch of money on insurance to insure that I am able to replace whenever.”
“The representative that helped me. Jaylene, was wonderful, she took care of everything I needed even, the setup of my home internet service. If you had 10 stars, she would have got all 10. 10⭐”
“Amazing service! Went out of their way to assist even went to another store to get the device as our online payment wasn't going through and had to use POS. Angel and Tatiana (forgive me if I got your name wrong) amazing people! 5 stars isn't enough ?”
“In and out in less than 30 minutes with a lower monthly bill and improved service. If this ain't great customer service I don't know what is, great rep.”
“Great customer service. Manny was very friendly and knowledgeable, making the process of switching phone lines from our previous carrier easy. We are saving significant money by switching. Tony the manager was very welcoming. Wait times can vary so it helped to make an appointment to save time. The process was quick and the time spent was well worth the monthly savings. My only regret is not switching sooner.”
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“Cassandra was very helpful and patient, I was dealing with issue with porting my number from MetroPCS and she helped me throughout the whole process and figured out the very last issue that was inhibiting my service from working(all while helping another customer in store with a new line activation and answering the stores phone!!) This girl needs a raise!”