Metro by T-Mobile at 13058 Chapman Ave offers great prepaid plans and a wide selection of 5G phones from Apple, Samsung, and OnePlus. Customers consistently praise the friendly and professional staff for their helpfulness and patience. Staff members, including Eddie and Alejandra, are known for their excellent customer service, often assisting with transferring data, activating phones, or fixing issues, even when customers make mistakes. Customers appreciate the clean environment and the staff’s ability to explain things clearly, especially for foreign customers. Many reviews highlight the positive attitude of the team, with staff staying cheerful and vibrant throughout interactions. Overall, visitors recommend this Metro store for its welcoming atmosphere, knowledgeable employees, and reliable support, making for a smooth and satisfying experience.