“Today I went to the Harbor and Garden Grove store to get help with my account and I had a very good experience with the manager Gloria, she was very patient and helped us with all our questions in an excellent manner. Some time ago I went with Edi who is also very patient and has a very pleasant personality and you can see that they are very happy in their work and they like what they do and that is something that one as a client appreciates because you no longer see that in other places. Thank you very much Gloria and Edi for your attention and way of being.”
“I had to get a new business line during a work trip and Claudio was fantastic! He was friendly and fast and I’d gladly come work with him again. Also one of the quickest store visits I’ve experienced. Well done!”
“Excellent service . Switch from AT&T to boost and the process was fast and easy thanks to the guy and he helped me transfer all my data from the old phone to the new one.”
“I stopped by Costco on Saturday, May 18th, after a frustrating day dealing with Verizon. I inquired about switching services and was blown away by the exceptional service from RJ and his colleague Linda. They were incredibly knowledgeable about the process of converting from different carriers. Despite Verizon's claims that I couldn't port my number and other obstacles they mentioned, RJ and Linda assured me that these were false and guided me through the entire switching process, allowing me to keep my number.RJ handled everything professionally and efficiently, showing no frustration. Linda, who was also very professional and quite charming, provided top-tier service. I highly recommend visiting Costco for any T-Mobile needs or upgrades. The entire experience was flawless—they removed all the frustration and completely changed my perspective on switching carriers. Although I'm new to T-Mobile and will see how it goes, the switch itself was handled perfectly. I'm delighted I made the change.”
“? I bought the iPhone 12 and
13 Pro Max and the Samsung Galaxy S21. At first, I was hesitant because there was no sample, but the detailed and kind explanation made it possible for my family to be satisfied with the purchase. The old Galaxy was rewarded for using it cleanly. ?”
“Wow just wow! Amazing customer service!!! Eddie helped me transfer my account over to metro, he delt with calling customer service and we all know how annoying customer service can be... His mood never once changed even after having to deal with customer service, stayed happy and vibrant the whole time. Awesome experience! Definitely recommend coming to this metro and definitely recommend talking to Eddie!”
“I want to extend my thanks to the Metro by T-Mobile store (on Chapman in Garden Grove). I've been coming in here for years. Every time I come in Mr. G and Erika are very pleasant and professional with all the customers. I really appreciate the help that I get when I buy a phone or any accessories. Mr. G and Erika are always knowledgeable. Thank you again to Mr. G and Erika at Metro by T-Mobile store on Chapman Ave. (in G.G.)”
“I want to talk about "myself" first.Based on my past behavior, you would have to pay me to spend an additional time to give anything a review. At some point, I decided to uninstall an app I really liked because I was just too crazy to spare them the action of putting my thumb on "five stars" and submit. This behavior likely leads to more questions than answers.*At&t.*12721 Brookhurst St*A woman named SandraLet's get to the important part.I'd like to give praise with distinction of being outstanding (based on my experience so far as a customer in matters relating to phones/digital devices/in-store customer service) to SANDRA, the representative who guided and handled my visit with *efficiency, *straight to the point, all the while seamlessly reassuring (they looked a bit anxious coming to the store, but looked reassured upon Sandra's leading the conversation), ALSO her attention to me was so pleasant because we also chatted about life as if she was my friend and.....Should there be an opportunity for her to be elevated into a leadership role or if she is already and happens to in a position to climb higher in leadership, my highest and most sincere praise to Sandra.Her stoicism is what landed her this review. In my observation, a remember too many that seem to lack this one significant attribute and that to me,is the most important. While I am aware I am talking about an ATT representative and not a President, I want to be clear that every industry, indeed, at all levels of management are lead by its leader.Sandra is not my friend, our interaction was not even eligible for "acquaintanceship" since the phone upgrade altogether was just under 14 minutes. Yet, I will express:Sandra is a leader.Thank you, At&t-Miguel Cunanan”
“Honestly,I was on the line with cricket,whether I like it or not..
Then I met Jalissa.She is not only smart and kind.Extremely helpful,honest and patient.And her Spanish is point.
Jarritos y ceviche,yo soy en la casa de compas.”