Hertz
Truck Rental,
Car RentalHours:
1950 W Redondo Beach Blvd, Gardena CA 90247 Hours
About Hertz
Hertz provides a positive rental experience, highlighted by friendly and professional staff. Many customers appreciate the cleanliness and readiness of the vehicles. Johanna, a standout employee, received praise for her exceptional customer service and problem-solving skills, especially when helping clients in difficult situations. While some reviews mention a limited vehicle selection and occasional long wait times due to staffing issues, most customers felt supported and valued throughout their interactions. The staff's knowledge and kindness contribute to a welcoming atmosphere, making it easy for renters to find the right vehicle for their needs. Overall, Hertz is recognized for its helpful service and commitment to customer satisfaction.
Most Recent Reviews
December 2025
This Hertz is extremely slow and rude. Avoid this location if you can. The woman at the counter was openly talking trash about customers she didn’t like, even using profanities where people could hear. Customer service is terrible and they don’t have enough staff at the counter.
November 2025
An associate told me that even though I work for Lyft that I need full coverage and extended protection. So I had to go all the way to Anaheim location to rent. Very deceptive and misleading practices for the commission.
September 2025
They are real scammers. They gave me a car with a 35% charge and then took an extra $50 from me because I didn't return it with a 70% charge. Stay away from this branch.
More Comments(64)
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