“Staff was friendly, not knowledgeable, but friendly..had no idea on sizing for mens clothes, that was a crapshoot..wound up returning everything I got for me.. My best guess at lack of sizes for men, was a bit more accurate then theirs..so I did keep that..”
“Greeted by Ruby when I entered to shop for my little step daughter. Very clean and not busy so she offered plenty of help to find what I was looking for. Would visit again.”
“Called beforehand to ask about Folklorico shoes for my daughter. They were super helpful and told me they would put her shoe size aside for me until I could drive there from San Jose that day. Once there, they were so kind and helpful. The lady helped me find the right size for her to make sure they had some wiggle room for her to grow into. The shoes were expensive but you can tell they are gear quality and I am happy to support local. They have a wonderful array of Folklorico skirts, blouses and even jewelry. Will be coming back if we need more things.”
“Really good clearance deals if you're willing to look through for the hidden gems! Staff were kind and helpful. The fitting rooms were clean but there was no one managing them when I went in for my visit.”
“Good structure, but you have to be careful with prices, you need to look at what is really at a discount. There are many things with values equivalent to those found here in Brazil.”
“Always try and make it to the store when visiting California and passing through Gilroy. If you they have great designs for the clothes and they have a good amount of clothes on clearance.”
“The associate were very hopeful went back to school shopping for my children they didn’t have an item I was looking for in store but the were able to order to get it shipped to me.”
“Store was great, employees were attentive and helpful. Manager was everywhere and making sure everyone in the store was being helped. Took one star away for hours not being consistent. Showed up to shop from out of town and store was closed had to return the next day.”
“I went in the store tosay cause I had a problem online, the clerk who was super nice called the store mgr Alma I think her name is an she was a tremendously helpful! such a nice an sweet disposition with EXCELLENT CUSTOMER SERVICE SKILLS!! I opened up an account with her an she helped me with my online purchase. with all she had to deal with as a mgr, she's over 100% in my book! I recommend this Store to anyone! and and through it all with me talking to her just about anything, she still was so professional along with her smile! Kiddos to this store mgr in Gilroy an her staff! i hope the holidays are super busy for them!”