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“The employees are very friendly, but there’s one thing that’s a bit annoying: to get a discount, you need to buy two pairs of pants. I just wanted one pair of pants.”
“Came to use my Kohl's cash $130 and brought some good items. Missing some toys and Lego's, but overall spent all of my Kohl's cash. This store has a lot of variety and super clean.”
“I went in the store tosay cause I had a problem online, the clerk who was super nice called the store mgr Alma I think her name is an she was a tremendously helpful! such a nice an sweet disposition with EXCELLENT CUSTOMER SERVICE SKILLS!! I opened up an account with her an she helped me with my online purchase. with all she had to deal with as a mgr, she's over 100% in my book! I recommend this Store to anyone! and and through it all with me talking to her just about anything, she still was so professional along with her smile! Kiddos to this store mgr in Gilroy an her staff! i hope the holidays are super busy for them!”
“Staff was friendly, not knowledgeable, but friendly..had no idea on sizing for mens clothes, that was a crapshoot..wound up returning everything I got for me.. My best guess at lack of sizes for men, was a bit more accurate then theirs..so I did keep that..”
“Excellent experience while searching for custom Oakley prescription golf sunglasses. FAR superior knowledge, customer care, and pricing than other places that carry Oakley, like Lenscrafters. Dewey and Scott are excellent, imagine rest of crew is good too. Positive, quick, easy, pleasant.
I don't live nearby and they went the extra mile to send them to me Overnight Fed Ex.”
“Came from out of town, the 2 gentleman were extremely friendly! not sure of his name I believe he was ginger 🙂 he kept going to the back to find shoes in my size that he thought i’d like!”
“First time to this store. It was very clean and organized. The sales woman was nice but she made me feel like it wasn't ok to look or touch the clothes. I don't know if it was to keep the store clean or because she really wanted to give us exceptional service by getting the items for us. Either way it didn't feel very good.
When we were at the register, she asked if we've had a pair of jeans from them before and since we said no, she explained how to wash & dry them. So, that was nice of her to take that extra step and explain it to us.”
“Really cute styles, but if you go looking around, there's just about no plus sizes out, meaning you're going to mostly see up to a Large, unless you ask! So definitely keep that in mind before you visit :) helpful staff and a clean store! Floors looked great.”
“I had an outstanding experience at the U.S. Polo Assn. Outlet Store in Gilroy, California. Store Manager Amanda and Martha provided truly exceptional service during a very important moment in my life. I had a critical court date approaching, and they went above and beyond to help me find the perfect outfit.
They took the time to understand exactly what I needed, carefully selecting and matching the right color button-down shirts with sweaters so I could look polished, professional, and confident. Their expertise, patience, and genuine care made all the difference.
I am forever grateful to Amanda and Martha for their excellent service and for turning a stressful situation into a smooth and reassuring experience. This store has earned my highest recommendation.”
“My recent discovery. I know I know, but what can I do. Only once I found their super light t shirts, I realized how good LB is. Also got a gorgeous Jacket from Lucky brand. Had no plan to purchase it, but when I saw it I almost felt it was calling my name lol.”
10AM - 8PM
681 Leavesley Rd Ste B070, Gilroy
Mens Clothing
“I thought the polo was to expensive I did something I would never have done I went inside went to the back of the store I saw a clothing rack there was a bunch of pants I look at them and like the pants I look at the price and I couldn't believe it every pair of pants I saw where only eleven dollars each [11:00$] I only got two pairs and of course I should of bought more .What I am saying you just don't know by modle polo name that's it sound to expensive . They where( great ))quality pants I'm glad I went inside”
“Friendly service and good place to shop this brand. Staff are helpful and explained about other deals. Always some size cloths are not available and no stock also. No dressing room is available in this store.”
“Honestly store was extremely clean and nicely organized. I was offered help by the manager of the store Marcos pretty chill guy and helpful, directed me to where I could find most of the items. Only thing upsetting about the my visit was the very items of Ben Davis that your store carries.”
“Excellent Service! The staff was great! I came in with one thing in mind and saw how many great deals then left with more than I had in mind! Amazing! The associates Alexa, Jasmine and Luis were all so helpful! I had in mind one pair of shoes then I kept looking around and became interested in other deals such as apparel and other shoes. Alexa helped me find another great pair, Luis helped me to get an outfit to go with it, Jasmine was a great help at the register. All staff members were incredibly helpful and professional. I recommend this store just based off of the customer service alone.”
10AM - 8PM
681 Leavesley Rd, Gilroy
Mens Clothing
“Really good clearance deals if you're willing to look through for the hidden gems! Staff were kind and helpful. The fitting rooms were clean but there was no one managing them when I went in for my visit.”
“Had a great experience tonight. The entire staff. 1/21/26. From the moment we walked in the door we were greeted and helped. Then Bianca went above and beyond to help us find just the right stuff, searching online and later finding the last pair in the back. Even at the end when they were closing, we were their last customers and they all stayed patient and helpful. Great job to the crew and I hope their management gets a chance to see this review. Keep it up!”
“I had an excellent experience thanks to Nick. I came into the store to shop for holiday gifts for friends and family, and Nick went above and beyond to make the experience smooth and enjoyable. He was incredibly polite, patient, and knowledgeable, and never made me feel rushed or pressured. I’m usually more of an online shopper, but Nick’s friendliness truly made this in-store visit stand out. Customer service like this is rare—thank you, Nick!”
“The store and the associates were super nice and friendly and the store was super clean so I was really impressed by that I used to work for JCrew for about five years in a different location and they definitely made it very clean and the standards were great. I really like that the inside associates were friendly and nice.”
“Is my place to go to buy a very cheap and nice selection outfits staff friendly and nice and willing to help unfortunately people are not considered with staff who trying to keep store organized and tidie.”
“Let me say that their clearance section has been a life saver for me! I found two pairs of jeans for $22 each on one occasion and on a separate occasion found 2 pairs of jeans for $15 each. I love the quality if abercrombie. Sure the inventory goes up and down sometimes but that is any store.”
“They change whole new manage and employee in this store . This store is one of my favorite spot now . Iterma and her employee so helpful with finding size and style for customer . This is big different comparison Livermore and Vacaville . They are friendly and professional as the worker with This Boss location 👍👍.”
“I understand that it is quality clothing although I think it is a little bit expensive. Good if you have some extra money to spend. Most of the clothes are made in Peru.”
“There was a younger, super helpful and friendly, male employee working at the Gilroy California True Religion Saturday May 30th at around 6:30pm'ish that was super helpful and was able to go in back and find the last pair of a certain kind of pants that were sold out everywhere else and online but he found my son's exact size and length. Yay!!!!! this guy literally saved the day.
Thank you!!! good looking out Mr.Employee of the Year!!! 😊”
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“Nezia helped me navigate the store and helped me understand the products and quality. I would 100% recommend this store it’s perfect and friendly thanks to Nezia.”