Lowe's is the go-to destination for home improvement needs in Gilroy, CA. The store offers a wide selection of gardening supplies, appliances, paint colors, and patio furniture. Customers appreciate the knowledgeable and helpful staff, with notable mentions of Horace, who goes above and beyond in assisting with projects, and Frank from the paint department, who provides expert guidance based on his experience. Additionally, Constancio is recognized for his professionalism and expertise, contributing to a positive team atmosphere. Shoppers enjoy the variety of plants available, although some suggest improvements, such as providing bags for purchased plants and better access to shopping carts. The store is praised for its extensive inventory and overall better selection compared to other hardware chain stores. Customers have noted the staff's familiarity with the layout and products, which enhances the shopping experience and saves time. Overall, Lowe’s stands out for its customer service and product availability, making it a preferred choice for home improvement needs.
I needed a rekey and Ray S was great. He did the rekey in ten minutes and it was perfect. We had tried to get it done somewhere else and they spent over an hour working on it and never accomplished the rekey. But Ray S got the job done in no time to perfection Thank you Ray S. !!
September 2025
Lots of variety here. Enough help to answer questions when necessary.
August 2025
Staff were friendly and helpful. The cashier was very cheerful and Alexis handled all my cutting needs professionally and helpful. He stayed friendly and courteous all through cutting all 5 of my plywood pieces into 3-4 pieces each. Highly recommend!
