“Home Depot - Gilroy
As we are currently in the middle of several home repair projects, I spent a considerable amount of time in the store and had the opportunity to interact with multiple members of your team. I am consistently impressed by the professionalism, product knowledge, and willingness to help that your employees demonstrate.
In particular, I would like to recognize Jacki and Luis. Both were truly a delight to work with. They were attentive, patient, and extremely knowledgeable, taking the time to answer questions thoroughly and ensure I had exactly what I needed for our repairs. Their positive attitudes and genuine willingness to assist made what could have been a stressful experience smooth and enjoyable.
Additionally, several other team members throughout the store were equally helpful—offering guidance, checking inventory, and making thoughtful recommendations. It was clear that customer service is a priority at your location, and it certainly does not go unnoticed.
Thank you for fostering such a strong, customer-focused team. Experiences like this are the reason I continue to choose Home Depot for my home improvement needs. Please extend my appreciation to Jacki, Luis, and the rest of the staff for a job exceptionally well done.”
“Lowes location is wrong. It sends you down the street and it's not there. You have to drive to the lights and take a left opposite of walmart and here is where Lowes is located. It's in the same shopping center as Bank Of America.
I was frustrated because im off of work and just wanted to quickly buy something to handle a diy project at home but instead I'm driving around wasting time and cops looking at me like im up to no good. Smh como google maos.get it.together usually you are on your p's n q's. I tried editing the location. Hopefully it worked!”
“I needed a rekey and Ray S was great. He did the rekey in ten minutes and it was perfect. We had tried to get it done somewhere else and they spent over an hour working on it and never accomplished the rekey. But Ray S got the job done in no time to perfection
Thank you Ray S. !!”
“By far, the best customer service experience we have had from Tractor Supply. The guy's went above and beyond to help us out with our trailer purchase today, especially, Nate! Nate was not only very helpful, but had the patience to help us roll back home safely over the hill. Thank You so much Nate, we appreciate all your help today. If your boss is reading this........ Nate deserves a raise $$$”