Victra is a Verizon Authorized Retailer in Gilroy, CA that strives to create the best possible experience. The store offers a full range of wireless devices, including phones, tablets, and accessories. The knowledgeable and dedicated consultants provide great customer service with a patient and professional approach, making guests feel welcome in a relaxed atmosphere. The staff is described as honest, helpful, and going above and beyond to answer questions and ensure everything is understood. They provide great advice and support, particularly with devices and plans. For advanced account changes, the corporate Verizon store or customer service is recommended, but for everything else, this is the place to go. Some feedback notes that the store can be understaffed, but the service received is consistently satisfactory and trustworthy.
He was very customer oriented. He showed me how the cases were going to look like on my phone. he also demonstrated how the magnet Ring worked
August 2026
Jay assisted my wife and I in upgrading our older phones to the iPhone 17 Pro Max and iPhone 17 Pro. He was very interactive, gave great advice regarding the selection of drive size for our phones based on our actual needs and was pleasant to do business with. Happy to be a returning customer in the future. Thanks Jay!
July 2026
Got a new phone thanks to Jay, and he was a super cool dude who was very helpful the whole time. I definitely recommend this store
