The United States Postal Service at 13720 Arnold Dr in Glen Ellen is highly appreciated by the community for its excellent service and friendly staff. Customers have visited this post office over 250 times in the past decade, using a variety of services including sending packages of all sizes, handling urgent and international deliveries, and seeking packing advice. The staff is known for being polite, friendly, knowledgeable, and caring, often recognizing locals by their first names. They prioritize the customer's needs, informing them about options to save money and ensuring they understand their choices before making a purchase. The facility is clean, and the staff’s commitment to service extends beyond standard hours, with no rush to close when a customer arrives just at closing time. The post office offers convenient features such as a straightforward system for retrieving oversized packages and a drive-through mailbox, allowing customers to mail items without leaving their cars. Parking is ample, and the environment is praised for its efficiency and friendliness, making it a better experience compared to larger, more crowded post offices elsewhere. Overall, this Glen Ellen branch is considered a model post office that provides reliable, friendly, and efficient service, making it a valuable part of the community.
Love my local post office. Way better than standing in line for hours in SF. The people who work here are very nice people.
January 2023
This Glen Ellen branch is pretty darn excellent, some bumps years ago, this business has endless details....show them some love.
June 2021
I just wanted to express my gratitude to the lady who helped me this morning. I had a college application that was extremely important to mail at a precise time. Not only was she understanding and completely patient when I was stressing, she got it done. Thank you so much.
