City National Bank in Glendale is highly praised by its long-time members for its personalized service and welcoming atmosphere. With a unique model that allows clients to sit down with personal bankers instead of waiting in traditional lines, customers appreciate the efficiency and warmth of the staff. Many reviews highlight the exceptional service provided by bank representatives like Elie Panzalian, who is described as knowledgeable, friendly, and attentive to clients' needs. Customers also commend tellers such as Dixie Topchyan for her cheerful demeanor and helpfulness, stating that she makes banking a pleasant experience. The branch manager, Nancy, is recognized for her genuine care for customers, further enhancing the overall positive experience at the bank. Additionally, the branch offers convenient amenities like validated parking and easy access, making visits enjoyable. City National Bank is a trusted choice for those seeking quality service and a personal touch in their banking experience.
Love this bank! I've been a member for over 30 years. They took care of my mother as well. Wouldn't trust another bank like I trust them.
October 2023
Only 5 stars because Dixie topchan was so nice. She didn't discriminate against me. She smiles and laughed at me and I was already having a bad day but she made it better
May 2019
Extremely friendly and supportive staff. Went out of their way to help
