“Just like everyone else I went to this location to mail a package, left with my receipt and tracking number and thought that was the end of it. Several weeks later I contacted the company to see if they received the product I sent them, they said they did not and they need the tracking number. Since there was approximately two weeks from when I sent the package to when they should've received it I discarded the paperwork. I went to the store to ask if they could help me locate the tracking number. They very easily could have said, "no that information is purged from our system after a week", or "once an item is shipped we do not keep tracking numbers" or whatever excuse they wanted to come up with. But instead, both the lady at the store and her husband went out of their way to locate the tracking number and help me find out that this item was received by the company it was sent to. I was the one that lost the paperwork, but they took it upon themselves to painstakingly go through all of the items that were shipped and were able to locate the tracking number. To me, that is true customer service!”
“One Stop Mail Center is the place you want to come to with your shipping needs. Robert the owner helped me ship a large unit that I needed help boxing up because of its size. I called several other shipping stores in the area that were unable to handle that size of package. I don't usually write reviews but because of the positive attitude and professional help that Robert rendered, I felt I owed him at least this. This is the second time I've used One Stop Mail Center. The first time I used this shop was several years back prior to Robert's ownership but the old owners came through for me crating up a couple of large sound speakers that I shipped to Florida. So when I was unable to get assistance shipping this recent item, I remembered the service I received from One Stop and I decided to bring the item to Robert to see if he could help me and indeed he did. He couldn't find a box to accommodate my item so he fabricated one on the spot that fit the item perfectly. And because he made the box to spec, he was able to acquire me a reasonable price on the shipping to Washington state. Bottom line, Robert at One Stop went beyond to accommodate me and my shipment. I'll keep coming back as a repeat customer and I urge others to give One Stop Mail Center a shot with all your shipping and mailing needs. Thank you again Robert!”
“So easy to shop at Staples - Glendora. The store is always clean and well organized. I never have any issues with finding exactly what I need. Staff is friendly and helpful as well !”
“I really like this Postal Annex, Sherry helped me, she is really nice and very helpful. She took care of everything with my package in a timely manner. I would recommend this location, it's clean inside and really great customer service. Thank you Sherry for the great customer service”
“Have been here a few times for various services and have to say, the employees here have always been extremely pleasant and helpful. I appreciate these folks and their service!”
“I always have a great experience at this UPS Store thanks to Roy, who provides excellent customer service every single time I visit. The location is super convenient, and whether I'm shipping packages, handling returns, or getting help with anything else, Roy and the team make it quick and easy. I keep coming back because I know I can count on them for reliable service and a friendly attitude. Highly recommend this location!”