AmeriGas Propane

Propane
Hours: AmeriGas Propane provides propane delivery and customer service. The local office no longer offers walk-in service, but 24/7 customer service lines are available. The company emphasizes expanded digital tools and efficient service resolutions. Many customers report very satisfied experiences, noting prompt, fast, and excellent service with great prices. Delivery personnel are consistently described as very nice, friendly, professional, and always very nice, making them a valued part of the community. In emergencies, service can be very quick, with fills occurring the very night called. However, some customers express being very unhappy with scheduling, noting refills sometimes occur without a requested prior call and when not needed or necessary, leading to concerns over excessive refills and added surcharges. Others report delays, such as waiting several months for a program reinstatement, though follow-up can yield a quick response. Overall, while service is often praised, there are inconsistencies in communication and scheduling.

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1. Grass Valley, California