Cricket Wireless Authorized Retailer

Electronics, Mobile Phone Accessories, Cell Phone Stores
Hours: Cricket Wireless Authorized Retailer provides a mix of experiences for its customers. While the store advertises extended hours, some customers have reported arriving only to find it closed before the posted time, which can be frustrating, especially after driving long distances. On a positive note, customers have praised the helpfulness and friendliness of staff, particularly highlighting an employee named Josh for his excellent service during the process of adding a new phone line. Many customers appreciate Cricket's affordable plans and broad coverage, although concerns have been raised about the store's upkeep and communication issues from corporate, which might affect operations. Some customers have expressed disappointment with the knowledge of staff regarding in-store products, particularly when it comes to protective cases. Instances of employees looking up information online instead of offering expertise have led to dissatisfaction, especially when it comes to product returns and quality. Overall, Cricket Wireless Authorized Retailer has potential due to its helpful staff and good plans, but improvements in store management and employee training could enhance the customer experience significantly.

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1. Grass Valley, California