“This is the absolute best place in the world to get your electronics fixed. They are not only electronic geniuses they are also friendly and very very very kind.”
“Trevor was the employee who helped us..he was great, knows his stuff, patient and knowledgeable…a gem. Very grateful for his assistance with my new phone. Thanks”
“The dude at the Grass Valley Verizon on Nevada City Highway was amazing! He persevered over multiple days through many difficulties that the system was giving him and at many times had to use some out of the box thinking to find unconventional solutions. He made no less than four phone calls on my behalf to help resolve my complicated issue.”
“In a world where good customer service is increasingly rare; the people here are friendly and patient. Oscar, the manager, is helpful, professional and willing to go above and beyond to solve problems. Oscar and his team will help you with anything you need.”
“These guys handle all our communication needs whether it be setting up our private radio frequency, fixing our 2-way radios or installing & maintaining our wireless controllers for our well pumps. Proficient, punctual, dedicated to their customers. Highly recommend Banner Communications.”
“I’ve been having issues with my plan and when I went into the office, Joey was there able to help me 100%. I’ve had issues with other stores and was so thankful to find someone who knows what he’s talking about, and cared about customer service. Recommend this store and Joey himself!”
“This evening we added a new phone line to our plan and got a new phone as well. The man that helped us Josh was incredibly helpful. He was also really fun to hang out with well we were going though the process above which you know is not enjoyable. The manager was also very kind and accommodating. Shout out to Josh, what ever your making you deserve a raise!!”
“I took my 91-year-old mother-in-law to the Verizon store on McKnight Way in Grass Valley. A wonderful man named Josiah helped us. Not only did he solve all of her problems, but he also was able to get her a better plan for the same monthly payment. We were extremely satisfied with the service we got.”