Victra is a Verizon Authorized Retailer located in Grass Valley, CA, dedicated to providing an excellent experience for its customers. The store offers a wide range of wireless devices, including phones, tablets, and accessories, along with device protection. Reviews highlight the knowledgeable and friendly staff, particularly mentioning Josh and Michael for their exceptional customer service. Customers appreciate the team's ability to answer questions thoroughly and provide clear information, making the purchasing process enjoyable. Many reviewers noted the helpfulness of the staff in upgrading devices and assisting with family plans to save money. The store's atmosphere is described as welcoming and fun, making customers feel at ease, even when they are new to technology. Overall, Victra is recognized for its commitment to connecting technology with life in a trustworthy and enjoyable manner.
Dane was extremely helpful in assisting us in upgrading our iPhone/transferring data and making sure we got what we needed.
July 2026
The Verizon young representative was absolutely exceptional in every way. I have had several opportunities to have Josh wait on me. He is knowledgeable, patient, and very polite. Everything very consistantly.Verizon you have a GREAT employee with Josh.
June 2026
Josh was very patient and considerate in helping us understand everything to switch our family over to the Verizon family! Thanks, Josh!
