Famous Footwear offers a wide selection of shoes, though some customers have noted a lack of sizes for older children with smaller feet. The staff is generally described as helpful and accommodating, with one reviewer praising the "super great customer service" provided by two employees who assisted with a return and exchange, even as the customer's young child was running around. However, other customers have found the staff to be slow in offering assistance, even when the store is not busy.
Got my wife a pair of chuck Taylor's there. Good variety
August 2025
Great customer service today, thank you so much for helping us find size 14 extra wide shoes for a huge teenager. It is so nice to be able to find what we needed in town and not schlep all the way down to the mall. The gal that helped us was really helpful, even measured his feet to make sure that he was a size 14.
August 2025
Thank you to the wonderful man that helped me today on my cane. You made me feel seen and welcomed and I definitely will be coming back.
