Victra is a Verizon Authorized Retailer located in Grass Valley, CA, dedicated to providing an excellent experience for its customers. The store offers a wide range of wireless devices, including phones, tablets, and accessories. Customers consistently praise the knowledgeable staff, particularly a representative named Sage, who is noted for his outstanding customer service, helpfulness, and willingness to stay after hours to assist. Many reviews highlight the fast service, ability to save money, and the smooth process of upgrading devices. Overall, Victra aims to connect technology to life in a trustworthy and enjoyable manner, making it a favored choice for both personal and business needs.
I took my 91-year-old mother-in-law to the Verizon store on McKnight Way in Grass Valley. A wonderful man named Josiah helped us. Not only did he solve all of her problems, but he also was able to get her a better plan for the same monthly payment. We were extremely satisfied with the service we got.
April 2026
Daniel at the McKnight location in Grass Valley was super helpful and knowledgeable. He recommend just the right product so I was able to get exactly what I needed.
April 2026
Staff was efficient and attentive. Knowledgeable and fast. We are happy 😊