Westamerica Bank is noted for its exceptional customer service, with many expressing strong loyalty. Reviews highlight staff who are like family, greet customers by name, and consistently go the extra mile. Specific instances include staff unlocking doors after closing time to assist with a time-sensitive wire transfer, patiently spending significant time to help, and creatively resolving issues with a problematic check by contacting the right people. While there is a monthly fee for accounts with a balance under $1500, multiple customers state this small charge is well worth the level of service provided. The overall impression is of a bank where the staff are a huge asset, providing a blessing of support that makes clients feel they would never go anywhere else.
I love this bank. Best customer service. Never going anywhere else. Also to note, it's a couple dollars a month if you have less then $1500. I've rarely had more then that in my account, and it still does not bother me in the least. Their level of service is well worth the small charge.
August 2022
Absolutely LOVE the staff! They are like family. They call me by name when I walk in ..even if they are helping another customer! I got 4 bank accounts there and wouldn't go anywhere else!
October 2017
People here are very friendly and knowledgeable about the products and services.
