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“I had some issues with fraudulent transactions on my account. Cecile and George Washington went above and beyond to help me out. Within a week my problems were resolved. Great job guys!”
““Many thanks to Ms. Ka Ki Lau for her excellent service! She was very professional, patient, and friendly. She explained everything clearly and made the whole process smooth and stress-free. I really appreciate her support.””
“5 Star Service! I was referred by my boyfriend who had great things to say, and I was in the market for a new bank. Michael was extremely helpful, professional and friendly. He explained everything so well I had no questions or wondered what I signed up for. I couldn’t have asked for a better experience! And we even did a zoom meeting with Aaron who was helping out at another branch, and the two of them worked their technology magic! Thanks to both of them for all their help! I’m so happy to be a customer!”
“Sorry some people had bad experience with this bank at this branch. I agreed some of their branches are very rude and not customer service friendly. I drove all the way to this branch another day and i went did some banking service, one of the male banker was very nice and greeting and said, " How may I help you?" That is professional!Then he helped me with my banking not even over 5 minutes and done with all the transactions. I was happy with the service. And from now i will come to this branch because is a much better service than any of their other branches.”
9AM - 5PM
1605 S Azusa Ave, Hacienda Heights
Banks
“I really appreciate the customer service at this branch! The staff is always friendly and willing to help with any questions I have. Plus, the location is convenient and well-maintained, which makes my visits hassle-free.”
9AM - 4PM
2101 S Hacienda Blvd, Hacienda Heights
Banks
“great helpful friendly customer service. everyone was attentive to all the customers. not just to me. heather was patient and went the extra mile to help me with my problem.”
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“Jason Wang is the best business banker I've ever worked with. 10 out of 10 service and this bank has some of the best commercial loans in all of Southern California”