Budget Truck Rental in Hawthorne, CA, is praised for its friendly staff and excellent service. Many customers report a positive experience, highlighting the helpfulness of the team, especially when dealing with complications. One customer appreciated the staff's support when issues arose regarding rental documentation and truck size. The employees worked diligently to resolve these problems, ensuring a smooth rental process. In contrast, some customers had negative experiences at other locations, specifically mentioning poor service and unclean vehicles. The Hawthorne location stands out for its professionalism and customer care, with staff members known for their knowledge and readiness to assist. Customers noted that the trucks were often available as reserved, and any issues were addressed promptly. Overall, the Hawthorne Budget Truck Rental is recognized as a reliable choice for truck rentals, with a commitment to customer satisfaction and a no-upcharge policy that enhances the rental experience. Many would recommend this location over others, citing the friendly atmosphere and the willingness of the staff to go above and beyond to meet customer needs.
Love love this location. 100% better than the LAX location. The staff here are extremely friendly and knowledgeable. The manager is awesome as well. Cars are always available for reservations. If theres a problem, they fix it IMMEDIATELY. Please remember, if you want respect going through THEIR doors, you must give it going... read full comment
November 2021
This is the best rental place in Inglewood, workers are very helpful and Raul is the best at getting you in the car you need. Thx for helping me get into a car, I had car troubles and had to put my car in the shop for a week and this rental spot helped me out tremendously can't wait to rent again.
December 2020
Great experience! Stefani was very professional and helpful. We were able to get the vehicle we wanted and be on our way within minutes. Everyone was welcoming and very friendly.
