Lowe's Garden Center is noted for its exceptional and friendly customer service. Customers consistently report that staff members greet them upon arrival and proactively offer assistance, making it easy to find help without wandering the aisles. Associates across various departments, including flooring and electrical, are highlighted as being incredibly knowledgeable, helpful, and willing to guide customers through complex projects and informed decisions. The store's management and team are commended for taking impressive initiative to resolve issues, even those originating at other locations, ensuring customer satisfaction. Service extends through the entire process, from design suggestions for renovations to help loading purchases. Reviews frequently mention the reasonable prices paired with high-quality workmanship and premium materials. This combination of attentive service, valuable expertise, and fair pricing leads customers to highly recommend Lowe's Garden Center for any home improvement need and to specifically return to this location.
I like that there's veteran parking! The store is clean and the employees are nice and helpful.
February 2024
I have never gone to this store and not received a greeting and a person asking me if I would like some assistance. Do I need to find anything? Can I help you? What a difference from Home Depot where are you you have to spend three days to find someone to answer a question. Way better store
December 2023
Thanks Michelle in customer service! I accidentally sent some items to the wrong Lowe's location and my delivery locker was also opened by mistake. Michelle helped me resolve this issue quickly and process a refund. Thank you so much for resolving this so quickly!