Patelco Credit Union Hayward

Banks, Credit Unions
Hours: Patelco Credit Union is a full-service, not-for-profit credit union that has been serving communities across Northern California for years. With over 400,000 members and $8 billion in assets, Patelco is one of the largest credit unions in the nation. Customers consistently praise the professional, kind, and helpful staff at Patelco's 37 branches. One member was impressed when an employee postponed his lunch to assist him with changing his online banking password. Another member had a personalized experience with Ramon Ortiz, who took the time to understand the customer's needs and offer relevant services, helping the customer diversify their portfolio. New customers are also impressed by the efficient and friendly service, with one noting that even other customers greeted them as they entered the branch. Existing members appreciate the quick access to tellers, with wait times typically less than a minute, and the convenient ATM locations both inside and outside the credit union. Patelco's products and services, such as their competitive money market rates, have also earned praise from customers. One member highlighted the excellent service they received from Denisse, who went above and beyond to help them complete the process of opening an IRA and rolling over a 401k, even staying after hours to ensure the customer's needs were met. Overall, Patelco Credit Union is a trusted financial institution that provides personalized, attentive service, competitive rates, and a wide range of products to its growing member base.

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1. Hayward, California