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“Great customer service, very knowledgeable and professional when it comes to sheik in southland mall. I’m a regular customer because these employees Deep, Nataly, Yanira and Salena. They get me right every time.”
“Big thank you to Nat for helping us plan our gender reveal! Sorry to have put you on the spot like that. We are lucky that such a wonderful person with a big heart works for carters. This was our first time shopping here but we'll be back soon. Thanks again!”
“I didn't get the guy's name that help us on this day but he was absolutely everything that makes me want to come back if I ever needed shoes. Thank you so much.”
“Me & my husband went to get him a pair of sneakers. The young lady that helped us was there as soon as we crossed the threshold of champs. She was polite, patient, respectful, and empathetic. She brought us his size in about 4 or 5 different style sneakers. My husband settled on a pair of Jordans and 4 white thick T shirts. I paid under $150 plus we weren't in there but a hot minute”
“I went it to purchase some boots for both work & an outfit I was piecing together. Originally when I ask if they had any black Timberlands I was flat out told that they did not.I wondered around a bit and was just about to leave until I was greeted by Juve, who asked me if I needed help looking for anything particular.I told him what I was there searching for, to my surprise he said they did have in stock (to be fair, the other employee must not have known they just received new shipment).We got to talk about car market & shoe market since we both work in sales and he just came off as a genuine guy who was looking out for your best interest. He asked me questions to help pick out the shoe that best fit my needs even though I knew I wanted those black Timberlands but was still appreciative that he asked. He even was giving quality customer service to me and at least two other customers which I was impressed.All in all, Juve provided an excellent shopping experience & was willing to go the extra mile to meet my needs. I didn’t find out he was even the manager until near the end of our interaction.I will be going here to purchase my next pair of footwear when I get the chance!”
“I bought a pair of crocs from this store and they didn’t fit correctly and was able to exchange them the next day for a pair of new balance shoes. Great service thank you Oscar for going above and beyond.”
“Alejandra and Clarissa are a GREAT addition to the Hayward Work World. It was a pleasant treat to be greeted upon entering the store, and being helped with my shopping. I am looking forward to shopping again at the Hayward Work World!”
“Visited Hayward Southland's Journey store and Nina is simply AMAZING. i had a rough day yesterday at work & life itself. So i had an awesome retail therapy session with her. I left soo Happy with my new Timberland Boots???????????????? soo sexy on???????????? purchased a matching hoodie also????Excellent customer service. Great Vibe also. Thank you Nina. Because of you. You have made my day all better. Definitely returning.”
“This place closed down and is being remodeled the work zone where do you find all of your work needs construction security EMT wear Levi’s jeans hoodies come today and find out what people will be speaking about work zone Haywood biscuit secrets with the best prices in town”
“Came into this location looking for a specific pair of shoes for the kid and was excited to see that they had it (we looked at 2 other stores in San Jose and couldn't find his size) The worker Aryana was very friendly and personable. She helped us and our little on try on the shoes and pick out a few more for his collection (thankfully a few were on sale) Store is clean Easy to find in the mall Good selection of shoes”
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“Have taken two different pairs of boots there for repair. For the most recent pair they found an easier and less expensive fix to the sizing issue. Work was prompt and excellent.”