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“We visited on 7/10/23, looking for a length of flexible spa hose to finish setting up a hot tub in our backyard. We had already gone to one Home Depot and had issues. We located the hose in question, but wanted to buy per-foot, rather than an entire roll of hose. This was something they had a SKU for, but they didn't have 8 feet of loose tubing for us. Eventually, we took the roll up to check out and explained the situation to Sylvia. Other places might insist that we buy the entire roll. Instead, she stuck with us, and found Jose, who could do the cutting we needed.Thank you to Sylvia and Jose for going above and beyond in order to make it work. It took a little while to get the right people, but they didn't abandon us, and they made sure to keep with it until we had resolution.”
“I have been purchasing appliance parts from Ray for years. When something is not working, he is my go to. I recently hired him to come into my home and fix my oven. When I visited him at his shop to tell him what was happening with my oven he asked me a couple of questions and informed me of what he thought the problem was. Told me exactly what it was going to cost if it was indeed that problem. I hired him on the spot. He showed up exactly when he said he was going to show up. He actually called me to tell me he was on his way. He showed up with the correct part, tested my oven, and had it completely repaired within 40 minutes. I couldn't be happier. He is incredibly respectful, professional, and personable. at the same time. I would hire him again in a second.”
10:30AM - 5:30PM
1601 Tennessee St, Vallejo
Appliances
“I took my cherished 35 yr old Bernina 910 sewing machine into a local Sewing & Vacuum retail/repair location and was told it wasn't repairable; without opening it up, they suspected that the transformer was blown and replacement parts are not available. I was shown new machines to purchase but desperately wanted mine repaired. I went to another Sew & Vac retail/repair and they said I'd hear from their repair person within 2 weeks. Daryl called to say the capacitor was blown and he had the replacement part from an old machine. I now have my machine back - tuned, cleaned, and running ever so smoothly! Masterful! Thanks, Daryl.”
“The sweet lady with the glasses is always super helpful and kind. I was buying fabric there last week and the computer was having issues so it took some time to get me rung up. She discounted my items and if it wasn't for her customer service I would have not returned to shop there”
“I appreciate the great customer service during my recent Vallejo Home Depot visit.
Tasha, in the garden department, one of the most positive people on this planet is incredibly helpful not just to me, but to everyone.
Mary K. in customer service went way out of her way to assist me with a special order, selecting the product and ensuring I would receive the actual product I selected and was so pleasant the entire time.
The driver who delivered the product was also very helpful.”
“The employees there are incredibly helpful. I only talked to about 4 of them but when I stopped to ask them a question they gave me their undivided attention, and tried their best to meet my needs. I live near the Emeryville HomeDepot, which is where i usually go. World of difference between the stores regarding the employees, I asked a couple of employees if they would consider going to the Emeryville store to do some training over there!!”
“Such friendly helpful people work here.i came for plant cages I will say I found them at grocery outlet much cheaper buing bags of planting soil it was good other things tho they seem over priced”
Appliances
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Appliances
“Many helpful employees with knowledge of the whole store. My only complaint is the check out. Today only registers with a employees open. There was just one person in front of me ringing up and when I was next the cashier simply walked away and went outside, not even turning off her light. The 2nd cashier saw what happened and rang me up next. He was so nice and treated me like a customer that was cared for.”