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“The UPS Store provides top-notch service with friendly staff and efficient handling of all my shipping needs. Always a reliable choice for printing, packing, and more!”
“these guys were so helpful! I had so many returns to do and I was supposed to return them somewhere else. They guided me through changing the address and got me in and out of there super quick!”
8:30AM - 5:30PM
3712 Main St, Chula Vista
Mailbox Centers
“Call in to get a unit good customer service gave me a discount I walk in for my unit reservation Mr Michal attend me great and fast customer service great place to get a storage couple friend have storage here”
“AJ was professional, pleasant and extremely accommodating despite the numerous packages I had to return. He assisted me with getting a heavy box from my car without hesitation. It is very rare today!! I appreciated his positive attitude throughout my visit. The National City store is a great place to do business.”
“If you’ve ever tried returning something huge… like, say… AN ENTIRE DOOR… you already know the chaos that comes with it. ?
Well, picture this: my man and I show up to UPS with a full-blown door in hand (yes, for real ?), fully expecting confusion, frustration, maybe even a “good luck with that.” But instead, we were met with the absolute angel on earth that is CARLY.
From the moment we walked in, she didn’t flinch, didn’t judge, didn’t laugh (not out loud anyway ?). She jumped right in, determined to help us figure out the return—even when it became clear that the package was oversized and couldn’t ship through UPS. Most people would’ve politely dismissed us and sent us on our way… but not Carly.
✨ She went above and beyond:
– Sizing the door, re-checking policies, double-checking options
– Keeping us calm and encouraged through a ridiculous situation
– Brainstorming solutions like she was our personal shipping strategist
– And then—my favorite part—sending us off with a sweet handwritten note packed with alternative resources and options so we weren’t left stuck or stressed.
That note? It wasn’t just helpful—it was KIND. Thoughtful. Human. The kind of customer service you can’t teach, only embody.
Carly turned what could’ve been a frustrating disaster into a moment we will never stop talking about. Her professionalism, her patience, and her genuine kindness kept everything moving when it easily could’ve fallen apart.
UPS, if you see this: protect Carly at all costs. Promote her. Celebrate her. Clone her.
For everyone else: if you’re shipping anything—whether it’s a normal box or, apparently, a DOOR—go see Carly.
She is the reason customer service still has hope. ??
#UPS #CustomerServiceHero #CarlyIsTheBest #AboveAndBeyond”
“Went here after Bank of America did not have a notary available on that day. So fortunately Postal Annex was open and worked out a great deal on multiple tasks, including notary services. Service was next level. Recommend to check them out.”
“I recently had the pleasure of visiting Go Postal at this location in San Diego for a live scan. I was fortunate to be assisted by Bora, who provided a level of customer service that exceeded all expectations.
From the moment I arrived, Bora’s warm and welcoming demeanor set the tone for an outstanding experience. He handled everything with utmost professionalism and efficiency, making what could have been a stressful task incredibly easy.
Whether you need live scan services, or help with packing, shipping, or mailing, Go Postal at this location is hands down the best choice in San Diego. A huge thank you to Bora for making this such a positive experience. I look forward to returning for any future needs!”
8:30AM - 6PM
941 Orange Ave, Coronado
Mailbox Centers
“Using a rented mailbox here for iPostal. Very convenient for me. No difficulty with packages and the app is super convenient.
Blanca gives great and personable customer service!”
“I signed up for a post box here through iPostal since I live in Tijuana and everything was smooth. I come here once a month to pick up my mail and the fee is very reasonable. The owners and staff are very nice and friendly. Highly recommended!”
“We’ve been going here for years and can’t say enough nice things about these folks. They’re always so helpful and accommodating, finding the most efficient/affordable way to ship. I also really appreciated their Ice Out signs and participation in the general strike last month!”
“I’ve been using the UPS app for all my shipping and package tracking, and it’s been great! The layout is clean and simple, and I love being able to see real-time updates and get delivery alerts right from my phone. Scheduling pickups and creating labels is super convenient, and the app saves all my addresses so I don’t have to re-enter them each time. It’s reliable, fast, and makes managing shipments so much easier. Highly recommend for anyone who ships or receives packages regularly! ??”
“I have been using this service for two years, never had any problems, when something is “missing” they help me to find the package or track it, highly recommend”
8:30AM - 6:30PM
826 Orange Ave, Coronado
Mailbox Centers
“The staff at this UPS Store location has been extremely kind and helpful during a long-distance mailbox set up. These stores are notoriously BUSY all the time and they made time to help my wife and I over the phone. Big props to the team here.”
11:30AM - 3:30PM
114 C Ave, Coronado
Mailbox Centers
“Postal Unlimited on C Street is amazing. The service is so good. It is a small space. However, it is magical. They have beautiful cards for all occasions and gifts.”
“Good business and nice people. With this, many packages going through a postal service overall, had very solid service.
I use the digital mail format which allows you to see scanned images of all your mail and packages vs PO Box”
8:30AM - 6PM
2907 Shelter Island Dr Ste 105, San Diego
Mailbox Centers
“Sandra has been great so far in helping me with a serious issue. I dropped off a package there for DHL a few days ago, but the tracking hasn't updated and DHL says they haven't received it. Sandra was great in looking around the store in case it was missed by the DHL person, but we couldn't find it. So the owner Tyler is looking at their security footage, so they can see if DHL picked it up or if something else happened to it. I really appreciate them helping track down this package, and I'll update once we find out what happened! :-)”
“I see that some are left with the impression of the first call, do not stay with that and go in person, it is a very different thing, believe me. I already paid my 6 months and just a few days ago I received my first shipment without any problem. In my personal experience I recommend 100”
8:30AM - 6PM
113 W G St, San Diego
Mailbox Centers
“I'd never go anywhere else for shipping. Not only do they have everything needed, they're also always helpful and pleasant. Plus, they accept pre-paid package drop-offs for no charge. (Some brown shipping carrier stores charge for this for their own packages.)”
“When is this place not ever busy. It’s always busy.
There’s open space parking right in front of store during early morning hours. Other than this, coming to this location can be challenging due long wait lines. Also, not a big fan of the shopping center that this Postal Annex is located in. However, this location is has been the closest to my home for all my mail and package drop off needs.
There’s the same three staff that usually work at this location (1 male and 2 female). They’re proficient, communicative and knowledgeable. They’re good.
The store has two entrances. Thank goodness. The place is small and can be congested inside when there are too many customers waiting in line. Sometimes, the line will end up extending itself outside the door way. Still not the best area due to delivery driver(s) utilizing same door space to enter and exit. More congestion. Nonetheless, staff make it work.
There’s been times I’ve left due to long lines and I end up going elsewhere.”
“Araceli and the team are amazing. I called the store in the morning because I had issues with my tracking number, and Araceli did the rest. AMAZING, I will 100% be coming back to this location.”
“Chris is the owner and operator of Mail Call. He is kind and helpful. He charges great prices for his mailboxes and offers helpful services to those who don't have a mailbox like mail pick up for those without an address. He has boxes and packing materials that are recycled from others for your ease. If you have any questions, give him a call. I couldn't suggest him more.”
“(Translated by Google) Good attention, although sometimes they slip, whatever I give them 5 stars for their attention(Original)Buena atención, aunque a veces se les patina, como sea les doy 5 estrellas x su atencion”
“I’ve been using this location for about seven years.
Jason is always nice to work with. It would be nice if they threw away my bills, but otherwise it’s a great place. Highly recommend!”
“Great LOCATION LOCATION LOCATION! Right off the 805fwy and Conveniently Located at The east end of the Shopping center. Great Staff! Thank you UPS STORE.... ?”
“Since 1996 we have subscribed to the services at Mr Mail. The staff is friendly and efficient. Need 24/7 access they have it. Package receiving, they have that too. Returns, they can help. Plus, passport fotos, notary, and more!
And I love receiving a text when there is a package waiting for me. No wasted trips.”
8:30AM - 6:30PM
342 Euclid Ave Suite 406, San Diego
Mailbox Centers
“I've been printing flyers and posters here for a few years - it is a small business with just one worker, usually, so sometimes there's a short wait. But they are kind and efficient, and I have been very happy with the services that I've been provided.”
“I'm giving the 5 Star review to David. He was running the store by himself on a Wednesday afternoon. I don't know what the circumstances were for that situation to occur. But David handled, multiple customers, copies, mailing, complicated items for customers, receiving drop offs from Amazon and greeting new customers and ensuring them he would help shortly in a matter of minutes. David is the 5 Star. I hope working alone is not the norm as that would be too much for anyone after a while. Thank you David, you deserve the best.”
“The staff there is very helpful, knowledgeable and easy to work with. They always help with suggestions as to how to pack and label your items to ship or return.”
8:30AM - 6PM
641 E San Ysidro Blvd Ste B3, San Ysidro
Mailbox Centers
“Postal Annex has been my mailbox for over 10 years. They have provided me with a needed service and competitive prices. Angel and other customer service staff members have always provided excellent service with a smile, even during the holiday season, which can be hectic for this type of business. Ownership has recently changed. The prior owner was not a friendly person, and if it were not for the customer service staff, I would have taken my business elsewhere. But the staff has been kind and friendly and provided a quality service, and hopefully the new owners make it even better.”
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“The best of the best! I’ve never had any problems with my mail, Amazon packages and even large items delivered by freight. The outside building doesn’t look like much, but they run everything well and they’re very organized.”