The CVS Pharmacy in Indian Wells provides pharmacy, health, and wellness needs with reliable value. It offers prescription refills, vaccinations, personal care items, and more, with time-saving options like pickup and delivery. Many customers report excellent and helpful service, with staff described as friendly, cheerful, and brightening peoples' days. The store is noted by some as super clean, with lots of choices, very good deals, fantastic sales, and the best prices on certain items. However, other reviews highlight significant problems. Products like toothpaste are locked up, making shopping a pain. Many shelves are often empty and not restocked. The store is also criticized for being messy and run down, with filthy carpet reported to have fleas. Technical issues like non-working self-checkout stations lead to longer lines. Despite the generally praised staff, these factors lead some customers to express dissatisfaction and doubt about returning.