Cathay Bank provides excellent service that is highly recommended. The branch is warm, thoughtful and objective, and considers customers. Tellers and managers are nice and remember visitors every time they come in. Tellers display remarkable patience and attention to detail, meticulously reviewing documents and taking great care in addressing needs. They patiently explain questions and various considerations, ensuring everything is understood thoroughly. Their professionalism and attentiveness are reassuring, solving many problems with a very good attitude. Customers feel pleased and often recommend the branch to friends and family.
