Horrible customer service. Once you turned down the offer of opening a new account/ credit card, she turned into someone who is super rude and disrespectful. Don't go there!
February 2023
Bank of America has the worst customer service. It's Friday 4:30 and most other branches are already closed. There is one teller and 15 people in line. Manager said he needed to give his employees a break. They close at 5:00 so why break now. Been in line for 39 minutes only 2 people have been helped.
November 2022
Rich hong terrible service also unprofessional. who ever see rich hong don't wast your time talk to him . Rich hong can't be trust . Go different brand better.