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October 2023
Very disappointed from the customer service!They give us wrong info and we are still waiting for the bank respond, and they just don’t answer our mails.
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July 2023
Disappointing customer service. Went in for an appointment and waited more than 20 min without anyone greeting us except for when we first walked in, and when we inquire about the wait we were just given a compete run around. It seems like they simply do not care.
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January 2023
Arrive at the counter at 3，ask whether we can meet with a banker today or make an appointment tomorrow，they sat us down at the lobby for 2 hours till 5 when they closed......there is no banker here，so it would be best if you would not visit here
