Home Improvements near Irvine, CA

“Prosource is wonderful! The staff is knowledgeable and friendly. Our rep Michael is always very helpful and a pleasure to work with, very quick to respond. The showroom is beautiful and well-organized, with a great selection of materials and styles. Highly recommend to anyone looking for quality flooring and outstanding customer service.”

“I recently had the absolute pleasure of working with the flooring team at The Home Depot in Irvine (on Irvine Blvd, Store #8525), and I can’t say enough good things about the experience...especially Erin, Ben, and one of the store managers, Brian.

From the very beginning, Erin and Ben were incredibly patient and knowledgeable. They took the time to walk me through all my carpet options, answered every question (and I had plenty), and made sure I felt confident in my decision. At no point did I feel rushed or pressured...just genuinely supported. It truly felt like they were invested in helping me choose the best possible flooring for my home and my family.

And then there’s Brian. His level of involvement and care went above and beyond anything I expected. He personally called me, and even followed up with the delivery team, on a daily basis to help expedite my order and keep my remodeling timeline on track. During what can be a stressful home project, Brian made the entire process feel manageable and prioritized. His communication, professionalism, and dedication were exceptional.

It’s rare to find a team that combines expertise with such sincere customer care. They didn’t just sell me carpet, they made sure the entire experience was smooth, thoughtful, and positive from start to finish. I’m incredibly grateful for their help and can’t thank them enough. So glad this is a few blocks from my house, and I will continue to shop here and recommend it to my friends for a long time because of these types of experiences.”

“HEY - somethings going on good at this Home Depot - I have never met so many top notch people for a long time. Above and beyond on everrything...doing way more than they need to..GREAT ATTITUDES - manager on the floor working super hard - helping everyone 4/5/24 about 4PM and MASI was memorable with all of his wonderful perspective and help - this store made my day! - This is my new return to Home Depoit because of the 5 star service here....see photo of Masi posted - go in and say hi to Masi and tell them Ilene sent you (and the great manager - dont know his name)”

“Mike mgr. was an incredible help to us today as we rented a van. We had purchased a screen door that was defective and had to exchange it so we had to rent a truck to transport. He had the screen door waiting for us and made it easy. All the staff was so friendly and helpful. Very rare at other locations. Thanks, Mike and Staff. We will be back soon.”

“Naddour’s Custom did an amazing job! The quality of their work is outstanding, everything was done with so much attention to detail. They were professional, reliable, and really cared about making sure I was happy with the final result. I highly recommend them if you’re looking for top-notch custom work!”

“After a dozen phone calls and emails to "Vissani", Galanz, Midea and Magic Chef appliance reps for broken freezer, the Team at Tustin Home Depot was able to help me out with an exchange. Went above the norm to provide great service. Do your research for this store brand.”

“This rating is for Melissa Pineda from the Gardening Department.

I want to personally thank you for over delivering on customer service. My husband does extensive research before purchasing anything. After completing his research, he chose Home Depot to purchase a weed eater, only to be told that the model he wanted was out of stock.

After speaking with Melissa for a few minutes, my husband walked away, assuming that was the end of it. Moments later, Melissa came running to let him know she had found exactly what he was looking for in the back, a Ryobi 40 Volt weed eater that came with a battery and charger for the same price I would have paid for one from eBay and the swap meet at Orange Coast College. I'm glad I bought it from Home Depot because it comes with a 3 year warranty.

Sometimes, the small things that mean the most to customers go unnoticed. I want you to know that your service was truly meaningful to my husband. Those extra efforts, going out of your way without being asked, make a lasting impact.

Always hold onto that character, Melissa; it will take you to many great places. Home Depot has a true gem…. someone with the ability to fulfill even small, unspoken wishes”

“I could say A LOT about the 120lb washer I ordered new online arriving used, dented, and leaking, but the truth is I'm just grateful the manager, Curtis, understood my predicament and took the intiative to make sure I got the help needed to send the 120lb washer back as soon as possible.

Thank you Max for the followup and a HUGE thanks to Louie and Randy for driving over and bringing the washer back with such a great attitude. We should all be glad to know such great service is here in Costa Mesa.”

“I had a lot of items due to the recent passing of my husband. The folks there were great & I was really glad to not be carrying those heavy bags inside. It looked like they had some nice furniture there too as I walked in.”

“I called the Flooring Department to order some custom blinds. Molly, the floor supervisor was terrific. She was very helpful, knowledgeable and started my custom design. She actually was looking after the customer and mentioned a promo that would start tomorrow. Talk about great customer service. Molly is definitely a keeper. Home Depot take notice and give her a raise!”

“After a dozen phone calls and emails to "Vissani", Galanz, Midea and Magic Chef appliance reps for broken freezer, the Team at Tustin Home Depot was able to help me out with an exchange. Went above the norm to provide great service. Do your research for this store brand.”

“Needed a Shop-Vac for my fitness facility didn't know which one to get. Jake went over and beyond to help me and explain the difference between the power of the Shop-Vac and help me pick one that is right for me. Thanks Jake!”

“Grissell, Eduard, Ralph, Marilyn, and Robert have supported me on my home renovations for years. I have nothing but praise for the friendly staff. They have assisted me in bathroom and kitchen remodels and are always gracious.”

“I recently visited the Garden Grove home Depot and to say I was sorely disappointed is the understatement of the year. I was greeted by a very nice young man as soon as I arrived. I believe his name was Tommy, Within seconds of my arrival after being greeted, I'm assuming a manager approached this young man who berated him terribly for not greeting me. I was in shock that a manager or whoever she was would speak to an employee this way! Especially for accusing him of not greeting me, when that was not the case! I was appalled to say the least. She never directly spoke to me or greeted me just ignored me while accusing an employee of false behavior. Very unprofessional. As the next day approached I returned to this home Depot to exchange an item. I walk in the entrance exchange my item and pick up a few more things. I see a young man walking around with a cart so I ask him for assistance, I requested his attention several times, I guess due to his music playing on a small speaker in the he cart he was pushing around he could not hear me! Come to find out to, his name was Jared. So frustrating. I returned to this page just to inform people who this actually was. I knew he was an employee by his orange apron. I get to the front of the store no one to help me check out but all the cashier's speaking Spanish to each other completely acting like we customers don't exist. Such a sad situation what had become of this Home Depot! Tommy is the only reason I will drive from Huntington Beach to shop here! Well done Tommy, Thank you for making me feel noticed and valued, maybe other employees can see your performance and take note!!! I appreciate your patience in not making me feel rushed and your expertise knowledge!I changed my two star rating to five and these are a reflection Tommy's customer service skills. I sure hope Tommy continues to be an employee of Home Depot,if for any reason I don't see Tommy to help me, honestly I can say I will not return to this exact Home Depot location! I hope you promote this young man! He deserves a least a pay raise!!!”

“I went to this HD location in Laguna Woods, clean and organized that’s mean for me that I can find everything in place previously check in the website. Thank you to the store manager to keep it up.”

“I know the CEO has ordered store staff to be more attentive and I am happy to say that it's working. Where I used to have to hunt for an associate, one either greets me near the door or along my walk. Anything that saves me time from wandering the whole store is appreciated.”

“Large selection of quality products on display in showroom and available to order
Friendly, knowledgeable, helpful staff
Easy parking
Highly recommended”

“BETTER VALUE ! Ever since my wife and I landed in the USA over 16 years ago we've been bigger fans of Lowe's Home Improvement stores than The Home Depot stores. Lowe's are usually neater, bathrooms are upfront and have better choices in some areas particularly in the Garden Center. THE PRICES ARE BETTER ! During the heavy rain and gale force winds in Irvine recently some of our stuff on the back patio was damaged. A cute potted succulent arrangement which was a gift to my wife a couple of years ago from a former work colleague was chipped badly. I needed to find an identical size pot which looked similar to replace it. And I looked everywhere with no luck until I popped in here on Thursday....found it in 60 seconds. HOW'S THAT ! In fact I had a choice of 3 patterns all for under $10...my max spend. TOO EASY ! I took it home and did a succulent arrangement transplant and it looks even better now. Friendly service at the checkout. MY WIFE IS HAPPY !”

“I went to this HD location in Laguna Woods, clean and organized that’s mean for me that I can find everything in place previously check in the website. Thank you to the store manager to keep it up.”

“Gladys gave me the best service on selecting a countertop. Ivan and his crew put everything in my truck even though I didn't ask them to. I tried to give him a tip they wouldn't even take it. I love this place!”

“South Park Plumbers exceeded my expectations when I faced a clogged drains issue. Their prompt response and professional service were commendable. The team arrived promptly, assessed the situation efficiently, and efficiently cleared the clog. Their expertise and attention to detail were evident throughout the process. What stood out was their transparency in explaining the problem and providing cost-effective solutions. The plumbers were courteous, respectful, and ensured minimal disruption to my daily routine. I appreciate their dedication to customer satisfaction. South Park Plumbers proved to be reliable, trustworthy, and skilled in resolving plumbing issues. I highly recommend their services to anyone dealing with clogged drains or any plumbing concerns. Overall, an excellent experience with a team that goes above and beyond to deliver quality service.”

“Angelo and Maria are excellent in Customer support. Rate their excellent service as a 10!!! Angelo is in the garden center and goes the extra mile to make sure customers can find what they need. Maria is very cordial as well and cery helpful in the Customer service area. Always nice to shop at Lowes with such friendly service!”

“I called them for help with a custom door. They were quick to respond, detailed with what they could do, and willing to expedite it to meet my timeframe. It was wonderful working with them. In the end, after modeling the door in the room, I decided to go with a standard in-stock door from a local supplier. But they were a pleasure to work with and when I need a custom door, this will be my first call.”

“I reached out to Treeium Inc. to see if I could get a free estimate on a project for my frontyard (pavements and gates).Ashley, was the one who assisted me. She listened to what my needs were and sent me a link to look at all the different kinds of impressive pavements that had been done. Unfortunately they did not do gates, but Ashley went out of her way to find a specialist and made a note for them to assist me - regarding the gate. You do not see this 'going the extra mile' service often these days!I sense her smiling (by her voice) throughout our phone conversation; she was nice, cheerful, and very informative.Regardless of the outcome of weather I hire or not, I made an appointment for this Friday.I just wanted to say "Thank you Ashley for your excellent customer service and for your help - you're awesome!"”