Mattress Firm Irvine Marketplace is a friendly and helpful mattress store dedicated to helping customers get the best sleep. The staff, including salespeople like Justin, Trev, and Eric, are committed to providing excellent service and expert advice. They spend many hours training to offer complete solutions, including mattresses, bedding, and all the essentials. The store offers a wide variety of brands such as Sealy, Tempur-Pedic, Serta, and Sleepys, ensuring good value and options for every customer. Customers appreciate the knowledgeable staff who take the time to explain the different mattress types, firmness levels, and pillow heights, making the shopping experience simple and fun. Many reviews highlight the patience and courtesy of the staff, especially when helping elderly customers or those unsure about what they need. The store is also known for great customer service, quick responses, and helping customers find the perfect mattress within their budget. Overall, Mattress Firm Irvine Marketplace is a trusted place where customers feel confident they are getting quality products and caring assistance for a better night's sleep.
Jaqueline was so kind! Answered all our questions honestly and used her personal experience. Didn’t try and upsell us like crazy and gave us all the right information we needed to make a good decision. A mattress is expensive of course but she made the process smooth, thanks for your help!
November 2024
Had a great mattress shopping experience with Justin at this location. Showed us a whole variety of brands, firmness, and even proper pillow height for our new place. Definitely recommend Mattress Firm and Justin. Be sure to take advantage of their sales during the holidays!
November 2024
Mattress Firm is a good place to buy a mattress. Justin was our salesman, and he was truly courteous and informative. We left the store very happy and ready to receive our mattress.
