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“Thomas at Ortho Mattress was absolutely fantastic to work with! From the moment we walked in, he was incredibly knowledgeable and took the time to explain the differences between the various mattress options without overwhelming us. You can tell he really understands his products and genuinely wants to help customers find the right fit.
What we appreciated most was that Thomas was friendly and approachable, but never pushy. He gave us the space to try out different mattresses while still being available to answer all our questions. It made the whole experience relaxed and enjoyable instead of stressful.
We also scored an amazing deal during the Presidents’ Day weekend sale, which made the purchase even better. On top of that, delivery was quick and seamless. If you’re shopping at Ortho Mattress, definitely ask for Thomas—you’ll be in great hands!”
“From the moment I walked into the store, Marcy was exceptional in customer service! She went above and beyond my expectations and took her time to explain the difference in all pillows she had available. I’m pleased to have finally found what I was looking for as I am a side sleeper.”
10AM - 7PM
8603 Irvine Center Dr, Irvine
Mattress Stores
“Carlos is the man! He was very knowledgeable, professional, and thoughtful. He helped find the best mattress for me and it was a smooth process. The store is also very neat and clean and they have great organic high quality mattress options. I had a great experience.”
“I left feeling super relaxed and actually excited about a mattress for once. Tried out a few different models and the adjustable firmness thing is way better than I thought it would be. The consultant was really patient with my wife and I going back and forth on what felt comfiest, she didnt rush us at all while we were debating memory foam vs air chambers.
Teh store itself is clean and well laid out, not super showroomy or anythin but it wasnt too busy for a saturday afternoon either which was nice. Walked out knowing exactly what we wanted after years of being stuck on a cheap bed thats gettin lumpy. Cant wait for this thing to arrive, hopfully it holds up as well as the one we test drove in the store”
“absolutely drooled over the bar's really cool taps right away, wait.. tha bartender walks over and says they caount. drink on the house. wow did not see that one coming at all”
“David at the Lake Forest drive location was awesome. Very knowledgeable and attentive. Willing to work with my wife and I within our budget and got us an amazing deal on a new mattress. Definitely go see David at OC mattress.”
“I was having difficulty picking a pillow before an office Xmas party but here comes Ardalan to the rescue!! he helped me through all the options and he was able to point me to the correct pillow. I love it. Happy holidays!”
“i came in looking for a decent chair and ended up walking out with a whole new setup for my living room the sales guy was super chill and not pushy at all he actually listened to what i needed not just trying to upsell me on everything
quality is legit for the price teh sofa im sitting on right now is way more comfy than i expected and its holding up better than my old stuff from the big box stores already
took about two weeks to get delivered but the guys who brought it in were nice even helped me move some other furniture out of the way
im definately going back next time i need something couches tables whatever”
“The lady that helped us was extremely kind and efficient and even got us all some delicious cold lemonade. Beautiful new furniture and we can’t wait to get it delivered!!!”
8AM - 5PM
20 Goodyear, Irvine
Mattress Stores
“This is a life changing product!Last Winter I was looking for a bed warmer that is non-electric because my body would get so tired from getting up every morning from electric bed warmers. after some research, I ended up getting this product and I can't say enough good things about this product! not only you can dual control temperatures I don't feel exhausted in the morning anymore. The quality of sleep is so much better now. Plus, it's so slim unlike the other bed warmers in the market. I'm thinking about buying another one for my mom. Totally worth it!”
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“We had a great experience at Mattress Firm thanks to Carl. He was incredibly knowledgeable, patient, and never made us feel pressured throughout the process. He took the time to understand how we sleep, answered all of our questions, and helped us find the perfect mattress for our needs.
We ended up purchasing a Tempur-Pedic, and we feel confident we made the right choice because of Carl’s guidance. He made what could have been an overwhelming decision easy and enjoyable. If you’re shopping for a new mattress, I highly recommend asking for Carl. Excellent customer service from start to finish!”